[Women in Business Boardroom Brainstorm] Business Etiquette: Manners Makyth the Woman

Published on 2012-09-29

‘Good manners cost nothing’ and a little extra effort can add a great deal to an individual’s or company’s positive reputation!

On Wednesday 26 September, the British Chamber invited Jenny Putin, Chairman of Mudskipper Business Consulting Shanghai and a founder director of the Amiculum group of companies, to advise and discuss with members on the subtle nuances of polishing their corporate manners.

The presentation quoted an old English phrases, ‘Manner makyth (wo)man’ and highlighted the fact that it is as relevant now as it was half a millennium ago. By displaying good manners an individual will gain respect in return, ultimately improving their reputation as a trusted person to do business with.

Jenny invited the attendees to join the discussion of three questions,

  • How important are ‘manners’ in business?
  • Is there an ‘international standard’ for good manners?
  • Can ‘bad manners’ be bad for business?


**Conclusion**: although there is no ‘international standard’, ‘good manners’ are oil in the gears of business and ‘bad manners’, sometimes it may be subconscious, is bringing negative effects for your businesses. After all, most people want to do business with the people they like, respect and feel comfortable with.

The presentation also looked at the positive outcomes of dealing with rejections gracefully and unlined the fact that if you act professionally with the disappointment, you can still leave the door open for future opportunities.

For more details of the presentation, [please download the attachment here](http://www.britishchambershanghai.org/sites/default/files/boardroom_brainstorm_27092012.pdf). ‘Good manners cost nothing’ and a little extra effort can add a great deal to an individual’s or company’s positive reputation!