Managing High Performing Teams [Training School]

Online registration for this event is not available.

RSVP: Nathalie.Xu@britishchambershanghai.org (Click here to learn more about the Training Credits)

This one-day training provides managers, team leaders and supervisors with the skills to improve the performance and contributions of individual team members and the team as a whole.

The course is focused on the “how to” aspect of creating and managing teams, including developing a team framework, setting a vision and goals, establishing roles and responsibilities, establishing processes and procedures, and dealing with interpersonal relationships.

During the workshop, individual and group exercises and role-plays are used to help participants gain a better understanding of their team leadership style, and equally important, how it is viewed by others.

Benefits for Participants

  • Understand the team dynamics they will face
  • Build rapport and foster productive working relationships with and between team members
  • Develop a framework for the team to ensure maximum efficiency
  • Establish team goals to drive alignment and accountability
  • Ensure roles and responsibilities are clearly defined
  • Set in place effective processes and procedures
  • Recognise the importance of interpersonal relationships to achieve team success

Training Schedule:

  • 8.45 Registration & Networking
  • 9.00 Opening & Introductions
  • 9.30 Being the Team Leader; Discussion: Characteristics of a great team leader / manager and a not so great leader / manager you have worked for?
  • 9.45 Understanding High Performing Teams (Characteristics of a high performing team; Team development stages; Exercise; Team Development Model: GRIP)
  • 10.30 Break
  • 10.45 Goals: Setting Team Goals
  • 11.45 Roles: Developing a Balanced Team
  • 12.30 Lunch
  • 13.30 Interpersonal Relationships: Empowering the Team
  • 14.15 Interpersonal Relationships: Delegating Responsibility to the Team
  • 15.00 Break
  • 15.15 Role-Play - Building your case study: motivate, empower or delegate
  • 16.15 Process: Establishing Processes & Procedures 
  • 16.45 Action Planning
  • 17.15 End of Day Wrap-Up
  • 17.30 End of Day

RSVP: Nathalie.Xu@britishchambershanghai.org (Click here to learn more about the Training Credits)

Cancellation Policy: Please note that if you need to cancel this booking, we must receive your cancellation by email no less than 48 hours in advance of an event. If we do not receive the cancellation notice by this time, the Chamber will have to charge you the full-price for the event, as this is necessary to cover costs automatically incurred by the Chamber on the registered attendees’ behalf.

Speaker Introduction

Jessica Zhao

Senior Consultant, Simitri

Jessica has over 15 years of management and leadership experience in technology and financial services industry in Asia. 

Prior to joining Simitri, Jessica was a Managing Director in Morgan Stanley, where she was the head of the China technology department. She grew the department from the ground up to more than 700 employees, and helped it to become a global core R&D center for Morgan Stanley. In her role, Jessica worked with stakeholders across the globe, built and developed effective teams that delivered global solutions which enabled Morgan Stanley to compete and win in the market place.

Before taking on the China technology role, Jessica was in charge of Morgan Stanley’s Asia sales & trading system development team. In this role, Jessica managed a regional development team spanning Tokyo, Hong Kong, and India, and delivered technologies that supported equity sales & trading activities across all Asian markets.

Today as a trainer and facilitator for Simitri, Jessica works with senior executives and teams in to develop their management skills, leadership style, communication effectiveness, and personal impact.

Jessica holds a Master of Business Administration from China Europe International Business School (CEIBS), and a Bachelor of Electrical Engineering from University of Waterloo. Jessica grew up in China before pursuing her education in Canada. She has worked and lived in Tokyo and Hong Kong before moving back to China. She is fluent in English and Mandarin. 

Event contact

Nathalie Xu
+862162185022
nathalie.xu@britishchambershanghai.org

Location