体验式培训 – 高效沟通 [Training School] MTa Workshop - Effective Communication

Online registration for this event is not available.

RSVP: Joanna.Zhang@britishchambershanghai.org (Click here to learn more about the Training Credits)

This is a Chinese language course. 中文活动。

讲授沟通技巧的书籍和文章都无一例外的认为高效沟通是言简意赅、深入浅出、并逻辑缜密的。然而,仅是熟知理论并不能提升我们的沟通能力,若希望有实质的改变,实践经验必不可少。

上海英国商会邀请希望提升沟通能力的会员和非会员参加这场特别的“MTa体验式培训*”,在丰富的活动任务和互动练习中开发并提高每位学员的交流技巧。

*MTa是以学习者为中心的体验式培训方式。不同于传统培训仅限于说和听MTa整合了听、说、做三个维度来训练学习者,把抽象道理形象化,从应知到应会,通过现场行动训练、痛点重复训练、体验-反思-行动改进-再反思,让学习者在体验学习过程中用不断挖掘自身潜力的方式来提升自身能力。

Effective communication involves concise explanations, accurate instructions and unambiguous language.

Although it is useful to understand the theory of effective communication, whether written or verbal, communication is a practical skill. Therefore,to make significant improvements, practical experience is necessary.

The training will be facilitated by Richard Qu, who has a rich experience of management and operation in fortune 500 companies. Richard will introduce MTa Communication Activities, which have been specifically designed to move beyond the ‘technicalities’ of communication and help participants to develop a wide range of communication skills through experiential learning. The engaging tasks and thought-provoking review process demand and challenge participants, and can be used across all levels of an organisation. Participants are expected to develop their communications skills through MTa games and exercises.

培训目标 | Goals

  • 了解并意识到良好沟通的潜在好处,并且知晓沟通不畅的代价 | Understand and realise the potential benefits of excellent communication (and know the cost of poor communication)
  • 意识到成功有效的沟通需要各方的全情投入 | Recognise that successful communication realises on the genuine involvement of both (all) parties 
  • 沟通中的态度、行为、价值 | Make, through their attitudes and actions, others feel valued (even when disagreeing or giving `bad` news) 

培训大纲 | Outline

08:45-09:00 注册签到 | Registration

09:00-09:30 介绍培训目的 | Welcome and introduction
09:30-10:30 蒙面任务(活动,团队讨论,演讲)| Blind Statues (Activates, Group discussion, Presentation)
主题:认同并按计划执行工作、口头沟通、理解并在他人受限的情况下完成工作
Topics: Agreeing and working to plans, Verbal communication, Understanding and working with others` limitations

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10:30-10:45 茶歇 | Tea break

10:45-11:45 红色之谜(活动,团队讨论,演讲) | Seeing Red (Activates, Group discussion, Presentation)
主题:仅利用口头沟通的方式,发展出对一个复杂问题的共识、与他人共同有逻辑的全面思考问题、关于准确性的竞争所带来压力有效性、对作弊的态度
Topics: Using verbal communication alone to develop a common understanding of complex issues, Thinking through problems logically with others, The effect of competitive pressures on accuracy, Attitudes to cheating the system

11:45-12:00 总结 | Wrap up
主题:今天的学习成果、将来如何改善内部和外部的沟通、对将来工作的期望
Topics: What have I learnt during the training, How do we communicate internal and external in the future, What are expectations in the future

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RSVP: Joanna.Zhang@britishchambershanghai.org (Click here to learn more about the Training Credits)

Location of the British Chamber Shanghai Office - we suggest that you enter the ZhangYuan community from the north gate on Taixing Lu (near Wujiang Lu)

New office map - Jun

Upcoming Training School Events

Cancellation Policy: Please note that if you need to cancel this booking, we must receive your cancellation by email no less than 48 hours in advance of an event. If we do not receive the cancellation notice by this time, the Chamber will have to charge you the full-price for the event, as this is necessary to cover costs automatically incurred by the Chamber on the registered attendees’ behalf.

Speaker Introduction

Richard Qu 瞿景星

瞿景星有多年外资企业的实际工作经验,先后在外资制造业担任管理职位,世界著名运搬设备制造企业区域服务经理,百事集团地区供应系统运营经理,第三方供应链管理公司中国区职能服务经理,国家人事部职业培训师项目华东区管理办公室。多年 500 强企业管理和运作经验,在理论与实践工作两方面,均具深度积累,在授课活泼生动方面善于挖掘学员的潜能,激发学员的参与和思考。

With rich experience in foreign companies as management member, Richard's business expertise lies on service manager in world famous transport equipment manufacturing enterprises. Other career experience includes regional supply system operation manager at Pepsi group, service manager of 3rd parties supply chain in China, and trainer of National Human Resource training project. Base on personal experience of management and operation in fortune 500, Richard has deep understanding about the challenges facing organisations, managers and individual contributors in business. He is good at developing the potential of trainees, stimulating trainees' thinking and participation. 

Event contact

Joanna Zhang
+86 21 6218 5022
joanna.zhang@britishchambershanghai.org

Location