体验式培训 – 高效沟通 [Training School] MTa Workshop - Effective Communication

  • When:
    Wednesday, 13 September 2017, 8:45am - 12:00pm
  • Where:
    The University of Manchester China Centre , 曼彻斯特大学,中国中心
    Suite 604, 6th Floor, Shanghai Centre, 1376 West Nanjing Road, Shanghai
    上海市南京西路1376号上海商城西峰6楼604室
  • Price:
    ONE training credit or RMB 800 for members. RMB1,280 for non-members. (This is a pre-paid event.)

RSVP: Joanna.Zhang@britishchambershanghai.org (Click here to learn more about the Training Credits)

This is a Chinese language course. 中文活动。

讲授沟通技巧的书籍和文章都无一例外的认为高效沟通是言简意赅、深入浅出、并逻辑缜密的。然而,仅是熟知理论并不能提升我们的沟通能力,若希望有实质的改变,实践经验必不可少。

上海英国商会邀请希望提升沟通能力的会员和非会员参加这场特别的“MTa体验式培训*”,在丰富的活动任务和互动练习中开发并提高每位学员的交流技巧。

*MTa是以学习者为中心的体验式培训方式。不同于传统培训仅限于说和听MTa整合了听、说、做三个维度来训练学习者,把抽象道理形象化,从应知到应会,通过现场行动训练、痛点重复训练、体验-反思-行动改进-再反思,让学习者在体验学习过程中用不断挖掘自身潜力的方式来提升自身能力。

Effective communication involves concise explanations, accurate instructions and unambiguous language.

Although it is useful to understand the theory of effective communication, whether written or verbal, communication is a practical skill. Therefore,to make significant improvements, practical experience is necessary.

The training will be facilitated by Sherry Sun, who will introduce MTa Communication Activities, which have been specifically designed to move beyond the ‘technicalities’ of communication and help participants to develop a wide range of communication skills through experiential learning. The engaging tasks and thought-provoking review process demand and challenge participants, and can be used across all levels of an organisation. Participants are expected to develop their communications skills through MTa games and exercises.

培训目标 | Goals

  • 了解并意识到良好沟通的潜在好处,并且知晓沟通不畅的代价 | Understand and realise the potential benefits of excellent communication (and know the cost of poor communication)
  • 意识到成功有效的沟通需要各方的全情投入 | Recognise that successful communication realises on the genuine involvement of both (all) parties 
  • 沟通中的态度、行为、价值 | Make, through their attitudes and actions, others feel valued (even when disagreeing or giving `bad` news) 

培训大纲 | Outline

08:45-09:00 注册签到 | Registration

09:00-09:30 介绍培训目的 | Welcome and introduction
09:30-10:30 蒙面任务(活动,团队讨论,演讲)| Blind Statues (Activates, Group discussion, Presentation)
主题:认同并按计划执行工作、口头沟通、理解并在他人受限的情况下完成工作
Topics: Agreeing and working to plans, Verbal communication, Understanding and working with others` limitations

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10:30-10:45 茶歇 | Tea break

10:45-11:45 红色之谜(活动,团队讨论,演讲) | Seeing Red (Activates, Group discussion, Presentation)
主题:仅利用口头沟通的方式,发展出对一个复杂问题的共识、与他人共同有逻辑的全面思考问题、关于准确性的竞争所带来压力有效性、对作弊的态度
Topics: Using verbal communication alone to develop a common understanding of complex issues, Thinking through problems logically with others, The effect of competitive pressures on accuracy, Attitudes to cheating the system

11:45-12:00 总结 | Wrap up
主题:今天的学习成果、将来如何改善内部和外部的沟通、对将来工作的期望
Topics: What have I learnt during the training, How do we communicate internal and external in the future, What are expectations in the future

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RSVP: Joanna.Zhang@britishchambershanghai.org (Click here to learn more about the Training Credits)

Location of the British Chamber Shanghai Office - we suggest that you enter the ZhangYuan community from the north gate on Taixing Lu (near Wujiang Lu)

New office map - Jun

Upcoming Training School Events

Cancellation Policy: Please note that if you need to cancel this booking, we must receive your cancellation by email no less than 48 hours in advance of an event. If we do not receive the cancellation notice by this time, the Chamber will have to charge you the full-price for the event, as this is necessary to cover costs automatically incurred by the Chamber on the registered attendees’ behalf.

Speaker Introduction

Sherry Sun

伯特管理咨询公司总经理 | GM of BOTE Management Consultancy

Sherry has a deep knowledge in sinology, western philosophy. She was the 1st certificated trainer of Feuerstein's Instrumental Enrichment (FIE). Sherry is good at to mixture wisdoms, tools, method between East and West that to help clients to tap their potentials then achieve personal goals. She stimulates the wisdoms and delivers the effective methods during her training.

With 18 years of experience in enterprise management and consulting field, especially focus on human recourse management and talent development. Mrs. Sun`s professional lies on Human Recourse consulting, HR capital information system ‘HCM’, talent development assessment, training and career development. Mrs. Sun good at using advanced methodology and information technology to solve theproblemsof human resource management helps enterprises to improve the return of investment on human recourse field.

Client list: Shanghai Telecom, Beijing Telecom, Guandong Telecom, R&D center of China Telecom, SONY Ericisson, HP China, Shanghai Huate automotive parts co.,Ltd. TAYOR, SHENGHUA GROUP, JSWB

复旦大学哲学硕士,十八年以上企业管理咨询经验,对人力资源及人力资本管理有较深的造诣。致力于人力资源管理咨询、人力资本信息化系统HCM、人才测评与盘点、员工培训与职业发展等领域。擅长利用先进的方法论结合信息化手段解决人力资源管理的瓶颈问题,提升企业人力资本投资回报率。

孙老师在国学、西方哲学等领域有较深造诣,同时也是国内首位获得霍斯坦认知能力优化教练认证的老师,擅长整合中西方智慧、方法和工具帮助企业和各级管理者挖掘潜能、更好地自我认知实现个人的成长;课程内容以启发智慧、传递有效方法为主要手段,获得企业客户的认可。

客户名录: 上海电信、北京电信、广东电信、中国电信上海研究院、中国电信广东研究院、号码百事通集团有限公司、号百控股、天翼视讯、东方有线、爱立信有限公司、惠普中国、万国数据、万达股份、通用重工、华特汽车、神华集团、吉盛伟邦等。

Event contact

Joanna Zhang
+86 21 6218 5022
joanna.zhang@britishchambershanghai.org