Using 360 Degree Feedback Survey to Improve Personal and Organisational Development [Training School]

  • When:
    Wednesday, 15 February 2017, 8:30am - 12:00pm
  • Where:
    The British Chamber of Commerce Shanghai, 上海英国商会
    5/F, 863 Nanjing Xi Lu, Shanghai
  • Price:
    RMB 680 or one training credit for members. RMB1,280 for non-members. (This is a pre-paid event.)


This training is of interest to HR managers, Talent Development managers and business managers who would like to gain practical understanding of how to plan and implement a successful 360 feedback survey as part of a structured talent development programme.

If you are seriously contemplating ways in which you can propel personal development, improve team cohesion, and build a strong engaged culture in your business, then this workshop is a must do starting point! 

360 Degree Feedback is a system or process in which employees receive confidential, anonymous feedback from the people who work around them. This typically includes the employee's manager, peers, and direct reports. 

A “360 survey”, if utilised correctly, can become one of the most effective tools in personal and organisational development. But if used incorrectly, it can quickly become a recipe for disaster, and destroy trust between employees. What then makes a good 360 Survey? How can it be used by HR to produce the best results? And what are some of the common pitfalls businesses make when using them?

The British Chamber Shanghai invites James Morley-Kirk, an experienced business psychologist and a member of the British Psychological Society, to deliver a half-day workshop that helps attendees understand the fundamentals of a 360 survey, how to deliver success, and how to avoid some of the mistakes businesses commonly make when using them. 


  • 08.30 Registration and networking
  • 09.00 Introduction
  • 09.15 Overview of 360 feedback surveys
  • 09.40 Effectiveness of 360 surveys
  • 09.55 360 derailment - how things go wrong
  • 10.15 Coffee break
  • 10.30 Successful 360 programme mechanics
  • 11.00 Using a 360 for performance assessment
  • 11.15 Case studies
  • 11.45 Look ahead
  • 12.00 Close


Speaker Introduction

James Morley-Kirk

Business Psychologist, Director, China Select

James is an experienced business psychologist, a member of the British Psychological Society, and a Director at China Select. He combines extensive professional knowledge with a highly practical mind-set. There are few areas of talent assessment that James has not touched – from designing tests and test systems, to delivering training, coaching and consulting. Collaborating at a senior level with many international test suppliers, James has insights into and across the whole industry. He is passionate about the fair and objective assessment of human talent, and about helping companies to systematically improve their decision making quality when hiring or developing employees.  

Event contact

+86 21 6218 5022